Market Insights Manager

Role Overview

This position is a global, nonsupervisory role in the Strategic Insights (SI) department within the Legal, Strategy and People division at the U.S. Pharmacopeia (USP). The role is responsible for supporting organizational understanding of USP’s customers and business environment and advocating for needed resources.

What You Will Do

The Market Insights Manager will autonomously manage global primary market research, develop research plans, acquire and manage market research vendors, and proactively serve as a thought partner with USP leadership.

Why It Might Be a Fit

The successful candidate will have a demonstrated understanding of USP’s mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, and strong business writing and verbal communication skills.

Requirements

• Bachelor’s degree required
• 7 or more years of experience in applying Market Research to solve broad strategic business problems
• Strong business writing skills
• Strong verbal and interpersonal communication skills
• Widespread knowledge of advanced primary market research methodology
• Business acumen and strong analytical skills
• Advanced skills with MS Excel, MS PowerPoint, MS Word, online survey tools, bulletin boards, and focus group platforms (Qualtrics preferred)
• Statistical software packages – R, SPSS, etc.
• Ability to navigate through ambiguity with courage and leadership
• Self-motivated and customer-focused
• Excellent time and project management skills

Benefits

• Company-paid time off
• Comprehensive healthcare options
• Retirement savings