Account Manager – Operations – Cleaning Industry

Role Overview

The Account Manager will develop and maintain strong relationships with customers across the assigned area to ensure loyalty, satisfaction, and retention. The role combines strategic territory management with a hands-on, customer-first approach to deliver exceptional partner and customer experiences.

What You Will Do

Responsibilities include leading store SOW & Quality, collaborating with Partner Relations to improve quality and productivity, managing escalations, and conducting regular business reviews with key stakeholders.

Why It Might Be a Fit

The successful candidate will have business acumen, task management and planning skills, and advanced technology competency. They will be able to work independently and manage budgeting and costing.

Requirements

• University degree in Business Administration or related operations
• Minimum of 5 years’ experience in the Janitorial industry
• 10+ years’ experience in operational management or related roles

Benefits

• Competitive compensation
• Health, dental, and vision benefits
• Pension plan after 1 year