Join our dynamic team as a Customer Success Director and help grow revenue and drive platform adoption through strategic account management and strong client relationships.
Requirements
- Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience
- Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client
- Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization
- Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns
- Educate clients on new platform features, DSP partners, services, and relevant practices
- Educate and grow the programmatic buying knowledge of clients
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Follow us on social media