APAC Customer Technology Marketing Analyst

The Customer Technology Marketing Analyst supports with the implementation and management of UPS’s technology applications portfolio and assist in deploying technology product marketing strategies.

Requirements

• Assists his/ her supervisor in implementing the Customer Technology plan
• Collects market insights and analyze customer needs to develop value propositions for UPS technology applications
• Assist in creating and maintaining internal and external collaterals related to UPS technology applications
• Coordinate and conduct User Acceptance Testing (UAT) across functions and markets to validate UPS technology applications
• Respond to and follow up on internal inquiries about UPS technology products to facilitate knowledge transfer and issue resolution
• Supports with the communication of product and campaign releases to internal stakeholders to facilitate understanding of enterprise initiatives
• Prepare, monitor and report on the performance of UPS technology products and develop strategies to improve adoption rates
• Assist in building business cases to gain support for technology applications enhancements
• Participate in cross-functional and regional workgroups to identify and address opportunities and gaps through digital and technology value-adds

Benefits

• Flexible working hours
• Additional benefits not specified