Product Operations Associate

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. As a Product Operations Associate, you’ll sit at the intersection of Product, Engineering, and our customers, translating live customer usage into insights that meaningfully shape our roadmap, quality standards, and release strategy.

Requirements

• 2–4+ years in product operations, product-adjacent roles, business operations, consulting, customer success, or a similar analytical environment.
• Strong analytical skills with the ability to break down ambiguous problems and uncover root causes.
• Technical curiosity—you’re eager to learn SQL or work with data to understand product behavior.
• Clear communicator who can translate between technical teams and end users with ease.
• High sense of ownership, reliability, and urgency in driving issues to full resolution.

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Tuition Reimbursement