Engineer II Software – Product Ops

Role Overview

The Global Product Operations team provides Level 2, Level 3 support for Java-based Medical applications, troubleshoots, and identifies root causes. The team collaborates with cross-functional members to identify, document, investigate, and resolve user issues/concerns.

What You Will Do

Provide Level 2, Level 3 support, troubleshoot, identify root causes, work with cross-functional teams, document processes, and monitor application performance metrics.

Why It Might Be a Fit

The ideal candidate is an application support engineer with medical industry exposure, passionate about continuous learning, and keeping up with the latest technologies.

Requirements

• 2-3+ years of overall experience
• Bachelor’s Degree required
• Must demonstrate the ability to prioritize and organize work
• Must be a self-motivator and team player
• Passionate about continuous learning and keeping up with latest technologies
• Experience in Application Support organization
• Tools & Technology: 2-3 Years Relevant Technology Experience AWS Cloud/Liferay/MQ Series/Oracle RDBMS/Oracle Golden Gate/Dynatrace/Splunk
• Hands-on experience working with Linux (Redhat, Centos, or Ubuntu) operating system
• Hands-on experience in Java, J2EE, Spring framework, Hibernate, web services, and MVC Portals
• Experience in Java-based application support
• Well-versed in SQL queries