Head of Customer Success (Mid-Market and SMB)

Vendelux is a SaaS company that provides a system of record for event marketing, helping teams make smarter decisions. We’re hiring a Manager of Customer Success to lead and scale success programs for mid-market and SMB customers.

Requirements

• 5 – 7 years in Customer Success roles with at least 3 years managing teams
• Proven success hitting retention and expansion targets in a B2B SaaS environment
• Strong operational mindset
• Excellent people manager and coach
• Comfortable with data and aligning to customer usage and adoption metrics
• Exceptional communication and stakeholder management skills

Benefits

• Vendelux is proud to be an equal opportunity workplace
• Flexible and inclusive work environment