Inside Sales Representative

Role Overview

The Inside Sales Representative will manage customer enquiries, generate quotations, nurture sales opportunities, and support revenue growth across the UK business. This role is part of the Commercial Team located in Redditch, Worcestershire and will be on-site. The Inside Sales Representative will play an important role in delivering an exceptional customer experience while helping customers find the right solutions for their environmental and water monitoring needs.

What You Will Do

A typical day will involve responding to inbound customer enquiries, preparing and following up quotations, managing sales opportunities through Salesforce, building strong relationships with customers, identifying opportunities for cross-selling and upselling products and services, and collaborating closely with Regional Sales Managers and Customer Service teams.

Why It Might Be a Fit

The successful candidate will have a strong track record of managing customer relationships and sales opportunities, excellent written and verbal communication skills, and proficiency in Microsoft Office applications. They will be able to manage multiple priorities in a fast-paced environment and have a strong ability to work within a target-driven sales environment.

Requirements

• Previous experience in an inside sales, customer service, account management, sales support, or other customer-facing commercial role
• Experience using CRM systems (Salesforce experience is advantageous)
• Strong track record of managing customer relationships and sales opportunities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications
• Ability to manage multiple priorities in a fast-paced environment

Benefits

• Competitive salary
• Bonus opportunity
• Company pension scheme
• Generous holiday allowance
• Professional onboarding and training
• Career development and progression opportunities
• Supportive and collaborative team environment