Revenue Operations Manager

This is a 16 month contract, with an immediate start. The role offers hybrid working, with 3 days on-site in our London, Paddington office.

Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases.

As part of Vertex’s International Revenue Accounting Team, the Revenue Accounting Manager will be responsible for overseeing the delivery of accurate and timely financial information to meet the needs of both internal and external reporting requirements supporting Vertex International’s Order to Cash (O2C) Operations. Partnering with our outsourced Order to Cash providers (3PLs), the Revenue Accounting O2C Operations team, Supply Chain and Regional Teams, to effectively support regional sales management across the International business.

Key Duties and Responsibilities:

• For a number of Vertex companies, currently covering Europe, LATAM, Middle East and Australia:
• Partner with our outsourced O2C provider with the effective and timely set-up of new customer accounts. Maintenance of existing customer accounts, to include credit assessment and review of customer data for completeness and accuracy to support invoicing
• Support outsourced provider with customer query resolution, engaging Vertex stakeholders as necessary to ensure timely response within defined SLAs
• Analytical review to support informed decision making by management, and development and monitoring of SLAs and KPIs to drive increased 3PL and internal performance
• Support the review of internal and outsourced procedures to find areas for continuous improvement. Identifying areas for improvement and supporting the development, implementation and management of the new processes.
• Support the performance of analytics to track sales performance and reporting in making decisions on order management and cash forecast
• Deliver monthly accounting responsibilities to agreed timelines
• Develop, manage, implement and evolve policy, driven by business needs, hands on observations and analytical assessment
• Ensure transparency in the delivery of information to international, regional and corporate stakeholders inside and outside of finance / accounting
• Participate in the development of new systems, processes and automation
• Support ad-hoc project requirements from the business
• Assist with Sarbanes-Oxley compliance for internal and external process controls, working with the Revenue Accounting Team to identify areas for process improvement
• Preparation of documentation to support key O2C SOX requirements and to deal with audit requests for both SOX and statutory audits
• Assist with internal and external audit queries

Knowledge and Skills:

• Excellent communication skills to facilitate professional, clear and effective communication across all levels, cross site and with key external stakeholders
• Professional attitude with a proactive and flexible approach
• Adaptable to change and ability to work well under pressure, whilst maintaining attention to detail
• Positive and can-do attitude
• Established record of managing multiple and competing priorities
• Good Excel skills, Oracle experience an advantage
• Experience in a pharmaceutical / BioTech environment an advantage
• Experience of working in a multinational company, a pharmaceutical / BioTech background an advantage
• European language an advantage

Education and Experience:

• Typically requires a Bachelor’s degree or equivalent in accounting or related field

Vertex is partnering with Talent Works to manage their international temporary job openings. If you are successful in your application, you will be employed by Talent Works to work on a temporary assignment at Vertex.