Viant is a global medical device design and manufacturing services provider that partners and innovates with customers to provide the highest quality, life-enhancing medical devices. As a Senior Customer Operations Specialist, you will perform advanced customer service and operational support activities for internal and external customers, serving as a subject-matter expert in site products, services, and processes.
Requirements
- Serve as a senior representative of Viant and the site during customer communications, issue resolution, and escalations.
- Independently manage complex, strategic, and multi-site customer relationships in partnership with Sales.
- Execute and oversee contract review and order entry processes, ensuring compliance and accuracy.
- Support and coordinate order management activities across multiple sites as required.
Benefits
- Market competitive compensation

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