Bilingual Inside Sales Representative

Role Overview

As a Bilingual Inside Sales Representative, you will interact with existing customers to increase sales of the Company’s products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer’s buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts.

What You Will Do

You will obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock-outs and expected delivery dates. You will also increase orders by suggesting related items, explaining features, and checking customer’s buying history.

Why It Might Be a Fit

You will own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts. You will identify ways for continuous improvement of processes and report industry trends, competitive pricing, and customer feedback to management.

Requirements

• High School Degree or Equivalent required; Bachelors’ degree preferred
• Bilingual English and French preferred
• Requires knowledge and experience in sales and sales administration
• Familiar with Microsoft Office
• Ability to perform basic computer skills
• Ability to communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Ability to take action and solve a range of problems
• Ability to work independently with general supervision

Benefits

• Paid time off
• Medical, dental, and vision coverage
• Retirement savings plans