Customer Experience Lead: Spa & Skincare

On Site Full TimeSingapore, SingaporeClarins Pte Ltd

Clarins Group in Singapore is seeking a Customer Service Specialist to lead a reception team at our Skin Spa. You will manage bookings, greet clients, answer inquiries and ensure a premium guest experience across all touchpoints.

The role emphasizes upselling skincare and treatments, maintaining accurate records, and collaborating with therapists to maximise client satisfaction and loyalty. Prior supervisory or team-leadership experience in beauty or retail is preferred.

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