Global Head of Customer Success – Hyperscale Cloud

On Site Full TimeSingapore, SingaporeDayOne

DayOne Data Centers in Singapore seeks a Senior Director, Customer Success to lead global customer operations across Americas, EMEA and APAC. You will own the entire lifecycle from onboarding to renewal for a hyperscale customer, driving retention, expansion and executive-level partnerships.

In this role you will build a distributed, high-performing team, define operating model and KPIs, collaborate with Sales, Product and Operations, and manage risk with a data-driven, customer-first approach

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