Sales Manager

Sales Manager / Assistant Sales Director

Our Client: An Ultra-Luxury Boutique Hotel Group | Full-time | Singapore

About Our Client

Our client is an ultra-luxury hospitality group operating distinctive properties, including a heritage property and a resort, each with its own identity and commercial positioning. The group is looking for a relationship-driven sales professional who can represent its brand with confidence and care to luxury travel partners worldwide.

What You Will Do

– Follow the sales direction set by corporate management and the Director of Marketing for each property, reflecting their individual positioning and commercial priorities

– Manage and grow a defined portfolio of accounts across both properties

– Identify and develop new accounts and partnership opportunities within assigned markets and segments

– Build and maintain relationships with luxury travel advisors, tour operators, destination specialists, consortia and preferred partner contacts

– Support a targeted, relationship-led sales approach for the heritage property, and build high-quality account relationships for the resort in line with management direction

– Represent the properties at selected trade shows, sales missions, roadshows and client events

– Maintain account plans and ensure disciplined follow-up, conversion and relationship management

– Provide accurate input on business mix, booking pace, occupancy, average rate and conversion for assigned accounts and markets

– Recognise and respond to the different demand patterns and booking behaviours of each property

– Support direct booking initiatives and help maintain reservations response standards

– Ensure rates, inventory, offers and content for assigned accounts are presented accurately and consistently

– Coordinate with the Director of Marketing and sales team on campaigns, content and communications, ensuring alignment with brand direction

– Meet individual sales targets focused on the quality and fit of business secured, and maintain accurate account and reporting records

– Contribute to a collaborative and commercially focused sales culture across the group

What We Are Looking For

– A track record of generating and converting business within luxury hospitality; experience with a luxury or ultra-luxury hotel brand is highly preferred

– Exposure to the international luxury leisure market

– Experience engaging with luxury travel advisors, tour operators, consortia or preferred partner programmes

– A developing industry network and the confidence to build new relationships

– An understanding of how to sell properties with different identities and commercial requirements

– Sound judgement in prioritising quality of business appropriate to an ultra-luxury positioning, rather than pursuing volume

– A polished, personable and articulate communicator who can act as a genuine ambassador for the brand with partners and guests

– Genuine passion for luxury travel, design and hospitality, with a strong sense of service and attention to detail

What We Offer

– Monthly salary: Up to SGD 8,000 (negotiable, commensurate with experience)

– Working hours: Office hours

– The opportunity to represent distinctive ultra-luxury properties to a global network of travel partners

– A collaborative sales team with direct exposure to senior management

Company EA License: 22C1267

EA Personnel: R22110252