Develop measures to strengthen guest and/or customer portfolios
Analyze competitor landscape and customer demand to identify sales opportunities
Propose sales channels and network expansion plans
Review sales performance and evaluate effectiveness of sales strategies to improve sales
Manage sales channels to optimize sales
Monitor customer acquisition programmes
Handle escalated guests’ and/or customers’ enquiries and requests
Develop consultative selling and upselling strategies to identify guests’ and/or customers’ needs and increase sales
Conduct hotel inspections for clients
Prepare and present sales proposals and quotations
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