Key Account Manager – JN

Perform Sales Activities for the Full Range of Services, including but not limited to:

• Valve Services

• Spare Parts & Components Sales

• Field Service

• Technical Support (e.g., Troubleshooting)

• Component Repair

• Engineering Services

• Revamps

• Monitoring and Diagnostics

• Compressor Technology Training

Key Duties

• Collaborate with and support the team to achieve both company and personal objectives.

• Play a direct role in delivering after-sales support services.

• Agent management: Establish realistic goals and expectations for agents, and track their performance to enhance and grow overall sales.

• Build new customer relationships while maintaining existing ones.

• Manage and interpret customer requirements.

• Travel to meet current and potential customers.

• Develop and monitor the market in the assigned territory in line with the company’s core business.

• Deliver technical sales presentations, technical support, customer training, and applications guidance.

• Prepare technical and commercial proposals.

• Coordinate with BCAG/X counterparts for respective support.

• Ensure business objectives are achieved within the given timeline.

• Execute pre-sales and post-sales marketing activities/plans aimed at growing the served market, developing un-served market segments, creating a new customer base, and maintaining existing customer relationships.

• Assist in providing sales forecasts and market reports/market intelligence.

• Manage the customer database in CRM.

• Work within a multi-functional team to deliver sales targets.

• Support marketing efforts, customer events, and exhibitions.

• Carry out other tasks as assigned by the superior.

Requirements

• Minimum Diploma in Mechanical Engineering, Chemical Engineering, or a related technical discipline. Bachelor’s Degree in Mechanical/Chemical Engineering is preferred.

• 4 to 6 years of working experience in industrial sales (refinery/petrochemical/chemical). Experience in after-sales service of gas compressors/rotating equipment is an added advantage.

• A team player with strong interpersonal and communication skills.

• Able to work independently to complete assigned tasks.

• Results-oriented with a strong sense of achievement and a customer-focused mindset.

• Comfortable working in an international environment.

• Available for travel when necessary.

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Tagged as: Forecasting