Account Manager

About us
SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world‑class customer service. With clients in South East Asia and Southern Asia, we are well established within this region. Our products are manufactured in‑house from Japan, ensuring high quality control, efficient delivery, in‑depth knowledge and excellent service. We offer a wide range of semiconductor equipment that can meet customers’ technology roadmap with high quality after‑sales support.

About the role
Account Manager role managing assigned customer accounts, responding promptly to sales enquiries, and ensuring the correct toolsets and high‑quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end‑product outcomes and satisfaction.

Key responsibilities

Account Management

Manage assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high‑quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end‑product outcomes and satisfaction.

Customer Engagement & Business Development

Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.

After‑Sales Support

Maintain strong after‑sales service to ensure ongoing customer satisfaction and successful application of solutions.

Credit Management

Monitor and maintain customers’ creditworthiness to support healthy business continuity.

Market & Competitor Intelligence

Gather and report market trends, customer feedback, and competitor activities to support strategic decision‑making.

Sales Administration

Handle day‑to‑day sales administrative duties accurately and efficiently.

Promotion & Marketing

Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.

Project Coordination

Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.

Sales Target Achievement

Support the Head of Sales Department in achieving annual sales targets.

RFQ & Proposal Support

Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.

Cost Management

Maintain cost‑effective operations within the section to contribute to overall company profitability.

Order & Payment Follow‑Up

Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.

Execution of Management Plans

Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives.

Desired Qualifications / Requirements / Competencies

Possess at least a Diploma or Degree

Minimum 3 years of relevant experience

Strong organisational skills and attention to detail

Proactive and able to work with little direct supervision

Ability to work independently as well as a good team player

Good communication skills, documentation and customer service skills

Proficient in Microsoft Office programs

#J-18808-Ljbffr

Tagged as: Project Management