Inside Sales or Sales Coordinator (Engineering Product)

Inside Sales or Sales Coordinator (Engineering Product)

Position: Inside Sales or Sales Coordinator

Location: Near Tai Seng MRT

Working hours: 5 days, Monday-Friday, 8.30am-5.30pm

Salary (Depend on experience): Up to $3700 + AWS + Variable Bonus + Medical

Duration: Permanent

Industry: Vacuum pumps, blowers and compressors- MNC

Responsibilities

• Conduct cold calls and follow up on leads to identify and qualify new business opportunities.
• Handle customer inquiries to evaluate specific application requirements.
• Coordinate with Sales and Application Engineers to ensure the selection of correctly sized vacuum pumps or blowers.
• Engage customers daily via phone and email to provide technical clarifications and proactively follow up on outstanding quotations.
• Act as the point of contact for technical and commercial queries for customers, contractors, resellers, and agents.
• Support the Sales Manager in tracking and reporting activities for the Monthly Reporting process.
• Execute contract reviews prior to order entry to ensure specifications match the offer and resolve any unclear requirements.
• Process sales orders and collaborate with the Order Administration team on procurement and shipment logistics.
• Update customers proactively on delivery status and tracking information until the point of delivery.
• Monitor and track customer payments to ensure timely collections and resolve any billing discrepancies.

Qualifications

• Relevant experience in engineering or technical environment is an advantage.
• Proficient in MS Office 365, including Excel (e.g., pivot tables, lookup functions).
• Interest or basic understanding of mechanical equipment is preferred.
• Aptitude towards mechanical equipment is necessary.

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Tagged as: Clari, Contract Management, Excel