Bilingual Customer Experience Officer (English/Mandarin)

TDCX in Singapore is seeking customer service staff to respond to inquiries across phone, email, and digital channels, ensuring prompt and professional interactions. The role emphasizes accurate information delivery, adherence to guidelines, and contributing to a high standard of citizen/customer satisfaction.

The ideal candidate is bilingual in English and Mandarin, with strong communication skills, active listening, and proficient use of MS Office.

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