CX Operations Leader – Drive Performance & Growth

On Site Full TimeSingapore, SingaporeTDCX Group

TDCX Group in Singapore is looking for a dedicated Operations Manager to drive customer experience excellence. As part of a global team, you will manage metrics that impact Service Level Agreements, Productivity, and Customer Satisfaction.

The ideal candidate has strong understanding of contact centre operations, with a Bachelor’s degree, and relevant experience in the field. The role offers attractive remuneration, comprehensive benefits, and a vibrant work culture focused on professional development.

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To apply for this job please visit en-sg.whatjobs.com.


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