Account Manager/Coordinator – Hair, Skin & Makeup

If you’re passionate about makeup, skincare, and haircare, this could be the perfect opportunity for you!

For over 50 years, DIAM has helped the world’s biggest beauty brands shine. We create, develop and install Retail & Merchandising solutions to enhance the consumer’s experience at points of sale. As an end-to-end service provider we are able to facilitate creative and technical design, engineering, prototyping, manufacturing, logistics and installation for retail displays. You can see examples of our work here: https://www.diaminter.com/portfolio/

As we expand our U.S. operations, we’re looking for a detail oriented Account Manager/Coordinator to join our After Market team. This person will act as a primary liaison with clients, ensuring their needs are met and expectations exceeded. Day-to-day tasks include managing client relationships, overseeing project timelines, ensuring budget adherence, and coordinating with cross-functional teams such as project managers and production associates. You will be joining a group of industry experts who tailor make retail and merchandising solutions by creating beautiful in-store stories and powerful brand experiences.

This is a full-time, in person position. Our offices are located in Hauppauge & Melville, New York.

Qualifications, Skills & Responsibilities

• Proven experience in client relationship management, with a strong focus on delivering value and building long-term partnerships
• Demonstrated ability to coordinate projects and manage timelines effectively, ensuring on-time and high-quality delivery
• Experience managing budgets, with a strong attention to financial oversight and accountability
• Excellent collaboration skills, with the ability to work seamlessly across cross-functional teams
• Strong written and verbal communication skills; able to produce clear, concise, and professional business documentation
• Maintain accurate and well-organized project records within our ERP system (EFACs)
• Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment
• Prepare and distribute status reports, summarizing key project updates for internal stakeholders
• Conduct regular project evaluations to identify successes, insights, and opportunities for improvement
• A strong commitment to delivering exceptional client experiences and satisfaction
• Fluency in English (required). Spanish language skills are highly advantageous
• Experience within the POS or merchandising industry is considered a plus

On the job training will be provided as required.

DIAM is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or any other characteristic protected by law.

We believe that diverse perspectives drive innovation and success, and we are dedicated to creating an environment where everyone feels valued, respected, and empowered to thrive.

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