Key Account Manager Telecom

On Site Full TimeRocky Hill, United StatesHenkel Corporation

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

  • Drive profitable growth as the key commercial lead within a regional, cross-functional account team.
  • Develop and execute the short-, mid-, and long-term Key Account strategy aligned with business and sustainability priorities.
  • Build deep and broad customer relationships across engineering, procurement, operations, and executive management.
  • Translate customer strategy and technology priorities into joint innovation roadmaps and a strong project pipeline.
  • Drive new opportunities from early specification and qualification through customer approval, commercialization, and revenue.
  • Lead annual sales planning, forecasting, and long-term growth plans, including revenue and profitability targets.
  • Optimize account sales mix to accelerate growth and improve margins.
  • Provide clear direction, priorities, and accountability across cross-functional and regional account teams.
  • Lead regular internal Key Account reviews and present strategic plans to executive stakeholders.
  • Negotiate and secure strategic commercial agreements and long-term customer partnerships.
  • Advocate for account priorities in product development, innovation, supply, and investment decisions.
  • Lead resolution of critical account issues, including supply disruptions, commercial challenges, and cross-regional conflicts.
  • Own overall account performance, customer satisfaction, and execution of the strategic account plan.

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