Senior Order Management & Customer Experience Lead

On Site Full TimeAvondale, United StatesSmardt Inc.

Smardt is seeking a Senior Supervisor to own the order management lifecycle for Chiller and Smardt Air lines, overseeing order entry, status, and delivery while ensuring a high-quality customer experience across the entire process.

The role requires 5+ years in customer service, order management, or logistics, with ERP proficiency and a track record in documentation and performance metrics in a high-volume setting.

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