Salesforce Developer with AWS Connect

Job Description

Job Description

Key Responsibilities

•  Design, develop, and deploy custom solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), SOQL, and Flows.
•  Build and maintain integrations between Salesforce and Amazon Connect, including CTI/softphone, call routing, IVR, and contact flows.
•  Configure Amazon Connect contact flows, Lambda functions, and related AWS services (Lex, S3, DynamoDB, Kinesis as needed).
•  Implement and optimize Salesforce Service Cloud Voice or comparable CTI integrations.
•  Collaborate with business stakeholders to translate requirements into scalable technical solutions.
•  Perform code reviews, unit testing, and ensure adherence to Salesforce best practices and governor limits.
•  Troubleshoot and resolve integration and performance issues across the Salesforce–AWS stack.

Required Qualifications

•  5–6 years of Salesforce development experience (Apex, LWC, triggers, integrations).
•  Demonstrated hands-on experience with AWS Connect / Amazon Connect.
•  Experience with Service Cloud and contact center implementations.
•  Strong understanding of REST/SOAP APIs and integration patterns.
•  Familiarity with AWS Lambda and core AWS services.
•  Salesforce Platform Developer I certification (or equivalent experience).

Preferred Qualifications

•  Salesforce Platform Developer II and/or Service Cloud Consultant certifications.
•  Experience with Service Cloud Voice.
•  Based in or near Atlanta, GA (not a hard requirement).

Flexible work from home options available.

Tagged as: Salesforce