Revenue Operations Digital Adoption Manager – Hybrid

On Site Full TimeNew York, United StatesSS&C Technologies, Inc.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Revenue Operations Digital Adoption Manager

Location

New York City | Hybrid

Get To Know Us

At SS&C Intralinks we help the world’s leading organizations securely manage critical information and execute high-stakes transactions. Join a high-impact team where your work directly drives revenue efficiency and empowers global sales professionals – from their first day forward.

Why You Will Love It Here!

  • Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get to Do

  • Lead initiatives to improve adoption and effective usage of GTM platforms across global commercial teams
  • Collaborate with the Revenue Enablement team to deliver tool enablement as part of new hire onboarding and training programs
  • Ensure all new Sales Associates and Sellers are effectively trained on the Intralinks tech stack from day one
  • Conduct tool training sessions, both in group and 1:1 formats, with a focus on driving behavioral change and impact
  • Partner with Sales Enablement, Sales Operations, and Marketing to embed platform best practices into workflows
  • Monitor adoption metrics and user engagement data; identify areas for improvement and develop targeted interventions
  • Develop resources, playbooks, and self-serve training assets to scale enablement efforts
  • Act as a power user and advocate for platforms like Salesforce,HighSpot,Salesloft, and LinkedIn Sales Navigator
  • Support rollout of new tools and major feature enhancements, including change management and onboarding plans
  • Collaborate cross-functionally to ensure platform use is aligned with revenue-driving initiatives and KPIs

What You Will Bring

  • 3-5 years of experience in Sales Enablement, Revenue Operations, Sales Training, or Digital Adoption in a SaaS or FinTech environment
  • Proven track record of improving tool adoption and driving measurable business impact
  • Strong working knowledge of platforms such as Salesforce,HighSpot,Salesloft, and data tools like Pitchbook or Mergermarket
  • Ability to analyze usage data and translate insights into action
  • Excellent communication, facilitation, and relationship-building skills across multiple levels
  • Self-starter mindset with the ability to work independently and collaboratively in a fast-paced, hybrid environment

Key Performance Indicators

  • Increase in adoption and consistent usage of core GTM tools
  • User engagement metrics and feedback
  • Tool readiness and usage metrics for new hires
  • Correlation between tool usage and pipeline/revenue outcomes
  • Reduction in support requests or incorrect tool usage over time

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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