Account Manager

Role Overview

The Account Manager is responsible for the overall management and administration of client projects through the entire project lifecycle. Working remotely, the Account Manager leads small teams to execute the project month to month.

What You Will Do

Manage multiple client accounts, meet deadlines, manage budgets, work alongside cross-functional teams, define and adjust processes, develop long-term relationships with clients, and lead project team meetings.

Why It Might Be a Fit

The ideal candidate is an expert at building client relationships, has solid business judgment and sound strategic thinking, and is a strong communicator with excellent customer service skills.

Requirements

• 1-3 years of account or project management experience within a client-facing role with a Bachelor’s Degree
• 2+ years of experience with scoping, development of budgets and schedules for complex projects with multiple workstreams
• Experience managing accounts, clients, small teams and budgets
• Ability to manage a high volume of work in a fast-paced and ever-changing environment
• Work autonomously, with solid decision-making skills, strong communication skill, and outstanding time management skills
• Exceptional problem-solving skills
• Ability to quickly assess needs, develop a strategic plan, and implement effective solutions
• Tech-Savvy, advanced knowledge of HubSpot or other CRM web-based tracking systems with a working knowledge of enterprise tools (JIRA, MS Project, Teamwork, Asana, Slack)
• Advanced knowledge of Google suite and Microsoft Office suite

Benefits

• Fully remote work
• Part-time hourly, contract position
• 25-32 hours per week
• 2-3 hours per day between 9:00am and 5:00pm Eastern Time