Associate Director, Business Development & Marketing Operations

Role Overview

The Associate Director, Business Development & Marketing Operations provides strategic leadership and operational oversight for the Business Development & Marketing organization. This role is responsible for driving operational excellence across sales and marketing functions by optimizing processes, enhancing organizational effectiveness, overseeing business systems, and leading strategic initiatives that support growth and organizational priorities.

What You Will Do

The Associate Director will develop the vision, goals, and roadmap for the Revenue Operations function, work collaboratively with the Senior Director and leadership team to develop sales and marketing operations strategies, processes, and best practices to optimize business performance, improve organizational effectiveness, and drive scalability.

Why It Might Be a Fit

The ideal candidate will have 8+ years of progressively responsible experience in sales operations, marketing operations, revenue operations, commercial operations, or a closely related field, including experience leading complex cross-functional initiatives. They will have strong knowledge of sales operations, marketing operations, business process optimization, and organizational effectiveness.

Requirements

• Bachelor’s degree in business administration, Marketing, Operations Management, or a related field
• 8+ years of progressively responsible experience in sales operations, marketing operations, revenue operations, commercial operations, or a closely related field
• 3+ years of experience leading and developing high-performing teams
• Strong knowledge of sales operations, marketing operations, business process optimization, and organizational effectiveness
• Proven experience managing Salesforce CRM, reporting environments, and related business technologies
• Experience with marketing automation platforms and system integrations
• Strong project and portfolio management skills with the ability to manage multiple priorities simultaneously
• Excellent analytical and problem-solving skills with the ability to translate data into actionable business insights
• Exceptional leadership, communication, presentation, and stakeholder management skills
• Strong understanding of data governance, reporting, and performance measurement
• Proven ability to influence decision-making across all levels of the organization
• Detail-oriented with a focus on operational excellence, data integrity, and continuous improvement
• Strategic thinker with the ability to align operational activities with business objectives and drive measurable results
• Ability to thrive in a fast-paced and evolving environment
• Continuous learning mindset with a commitment to innovation and best practices
• Able to work collaboratively with people of different backgrounds, experiences, communication styles, and cultures
• Communicate efficiently and effectively with tact and diplomacy, with intention to drive action but also with compassion and understanding

Benefits

• Competitive compensation
• Comprehensive benefits
• Tangible rewards to celebrate contributions
• Flexible scheduling
• Generous time-off policies
• Comprehensive wellness programs
• Comprehensive training programs
• Tuition reimbursement opportunities
• Employee-centric environment
• Recognition of achievements
• Opportunities for career advancement and ongoing professional development