Customer Success Manager – Professional role at Worldline, responsible for building strong customer relationships, ensuring adherence to SLAs, and driving customer retention and growth.
Requirements
- 3+ years of experience in a comparable customer-oriented role, account management, or similar role within the fintech or financial services industry
- Fluency in English
- Excellent communication and interpersonal skills, with the ability to explain complex concepts clearly
- Ability to manage multiple client accounts with a high level of organization
- Problem-solving mindset with a proactive approach to customer engagement
- Familiarity with CRM tools such as Salesforce or similar platforms
- Understanding of financial products, payments, banking technology, or related fintech solutions will be a plus
Benefits
- Private medical & life insurance
- MyBenefit Platform
- Holiday allowance
- Referral program
- Public transportation allowance
- Meal allowance
- Annual bonus
To apply for this job please visit jobs.worldline.com.
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