CRO Manager (Conversion Rate Optimization)

Role Overview

The CRO Manager is responsible for driving experimentation strategy and execution across multiple client websites. This role focuses on designing meaningful A/B and multivariate tests, interpreting results with clarity, and delivering data-backed recommendations that inform Experience Design and broader DX initiatives.

What You Will Do

Leading hypothesis development and designing test strategies for multiple clients, creating structured CRO test plans, and managing client expectations around experimentation outcomes.

Why It Might Be a Fit

The ideal candidate will have 3-4+ years of experience in CRO, experimentation, or data-driven digital optimization, with a strong proficiency in GA4 and Hotjar, and excellent client-facing communication and presentation skills.

Requirements

• 3-4+ years of experience in CRO, experimentation, or data-driven digital optimization
• Experience designing tests for clients in the eCommerce space and/or CMS platforms
• Hands-on experience with at least one major A/B testing platform (VWO, Convert.com, AB Tasty, Optimizely, Omniconvert)
• Strong proficiency with GA4 and Hotjar
• Ability to write detailed testing requirements and acceptance criteria
• Understanding of UX/UI principles and their impact on conversion
• Strong analytical thinking and ability to draw insights from quantitative and qualitative data
• Excellent client-facing communication and presentation skills
• Ability to manage multiple roadmaps, tests, and timelines in parallel
• Evidence of measurable conversion, revenue, pipeline, lead-quality, or engagement impact from previous clients

Benefits

• Unlimited PTO
• Extended Holiday break (Winter)
• Flexible schedules
• 100% paid parental leave
• 401(k) matching
• Medical, Dental, Vision, Life, Pet Insurance
• Sponsored life insurance
• Short Term Disability insurance and additional voluntary insurance
• Annual Class Pass credits