Customer Success Manager

Role Overview

As a Customer Success Manager, you will help senior leaders at some of the largest, most recognisable brands in the world solve their most pressing digital problems through our cutting edge software platform.

What You Will Do

You will own the relationship and ultimate success of a dedicated segment of Wunderkind’s enterprise customers, including initial onboarding, strategy development, campaign execution and optimisation, and retention.

Why It Might Be a Fit

You will stand out with 2+ years of experience in client services, account management and/or digital marketing, and demonstrated success in fast-paced and demanding environments.

Requirements

• 2+ years of experience in client services, account management and/or digital marketing
• Demonstrated success in fast-paced and demanding environments
• Excellent communication skills and EQ
• Detail-oriented with the ability to project manage, set priorities and stay organised
• Strong technical skills or the ability to quickly learn technical concepts
• Proactive and energetic attitude with the desire to be a key player on a results-oriented team
• Entrepreneurial spirit with with a healthy dose of humility

Benefits

• Unlimited PTO
• 14 National Holiday closures
• Summer Fridays
• Maternity & Paternity leave offerings
• Fully stocked snacks, beverages, and in-office weekly catered lunch
• Exceptional management training programs and internal opportunities for 1:1 coaching
• Company support and flexibility through all professional and personal development
• Generous work life balance
• Proud to be an equal opportunity and safe workplace
• Strongly committed to equal employment opportunities for all races, colors, ancestries, national origins, marital statuses, age, citizenship, disabilities, genders or gender identities, or Veteran status