Role Overview
The Customer Success Ops Associate will take ownership of four streams: vendor registrations, manual invoicing, overdue payments, and hardware shipments. Success in this role looks like falling overdue debt, faster vendor and procurement turnaround, and a rising share of this work handled through documented, repeatable process.
What You Will Do
Manage vendor registrations, prepare manual invoices, handle non-standard billing requirements, monitor overdue invoices, and coordinate with suppliers and track customer hardware shipments.
Why It Might Be a Fit
The role is suited to someone organised, persistent, and comfortable chasing things until they are finished. The ideal candidate will have a recent graduate in Business or similar, confident, professional written English, and a habit of finishing things.
Requirements
- Recent graduate in Business or similar (0–2 years experience)
- Confident, professional written English
- Habit of finishing things
- Genuine attention to detail
- High follow-through
- Comfort with repetitive administrative work
- Working knowledge of spreadsheets
- Familiarity with a CRM or billing system (bonus, not a requirement)
Benefits
- Competitive salary
- Company-wide bonus scheme
- Great Stock Option plan
- Amazing workplace, certified as Great Place to Work
- Hybrid Work From Home policy
- Office gym, nutritionist, and meal vouchers
- Individual training budget for professional development
- Private medical insurance plan
- Flexible working arrangements
- Commuting Expenses
- Equal opportunity and workplace diversity
To apply for this job please visit jobs.workable.com.
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