Digital Consulting Architect, CPQ

Role Overview

The Digital Consulting Architect, CPQ, plays a critical role in delivering scalable, revenue-driving Quote-to-Cash solutions for Zaelab’s enterprise clients. This role serves as the primary functional and technical authority for CPQ, product configuration, pricing, and ordering workflows across platforms such as ServiceNow (Logik.ai) and adjacent commerce ecosystems.

What You Will Do

As a trusted advisor, you will lead end-to-end CPQ strategy, architecture, and delivery execution, ensuring solutions are aligned with client revenue models, operational processes, and long-term digital transformation goals. You will combine deep CPQ domain expertise, strong consulting instincts, and hands-on technical leadership to design solutions that are both elegant and executable.

Why It Might Be a Fit

Your work directly influences client outcomes, delivery quality, and the evolution of Zaelab’s CPQ and Commerce practice. You will contribute to Zaelab accelerators, templates, and repeatable CPQ implementation patterns, and stay current with CPQ, commerce, and platform trends, sharing insights internally and externally.

Requirements

• 8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations.
• At least 3+ years focused specifically on CPQ, Quote-to-Cash, B2B Commerce or complex product configurations.
• Proven experience designing and delivering custom CPQ or product configurator solutions.
• Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware.
• Hands-on experience with modern web and integration technologies (JavaScript, REST/SOAP, APIs).
• Experience in digital commerce, service modernization, or customer experience transformation is a strong plus.
• Background in Manufacturing and B2B is nice to have.
• Demonstrated ability to engage and influence senior stakeholders, translating complex requirements into actionable architectural plans.
• Proven experience designing or implementing AI-driven workflows or leveraging AI insights to improve service operations.
• Required Certifications (or obtained within designated timelines): Certified System Administrator (within 60 days), Certified Application Developer (within 90 days), Certified Implementation Specialist – Sales & Order Management (SOM), Certified Implementation Specialist – Customer Service Management (CSM), Certified Implementation Specialist – Field Service Management (FSM), ServiceNow CPQ / Product Configuration (Logik.ai) Certification (or equivalent CPQ certification), Certified Technical Architect (within first year)

Benefits

• Unlimited Vacation/PTO
• Full Health Benefits
• 401k Fixed Percentage Plan (USA only)
• RRSP (Canada)
• Paid Parental Leave
• Ongoing training and education opportunities
• 0% Bureaucracy Culture – Focus is on responsibilities, not title

Tagged as: Salesforce CPQ