Senior Customer Success Manager

Role Overview

As a Client Success Manager, you will be responsible for the growth, satisfaction, and retention of a regional portfolio of Clients. You will understand each client’s business goals and help them leverage the omni-channel capabilities of the Selligent platform to drive a Consumer First Marketing program.

What You Will Do

You will be responsible for retaining, growing, and developing accounts through daily/weekly interaction with clients and partners, identifying opportunities for improved marketing and communication strategy, and collaborating with cross-functional teams to drive product adoption and business development.

Why It Might Be a Fit

You will have the opportunity to work in a fast-growing company with global teams and brands, with international travel, and the chance to learn in a stimulating environment.

Requirements

• A deep understanding and passion for email/SMS/Push Notifications/Website personalization
• 5 years of experience in advertising, marketing or related field
• At least 3 years in a similar role as an Account Manager
• Comfort working in highly flexible, entrepreneurial environment
• Proven success working in cross functional teams
• Strong ability to establish priorities and make decisions
• Strong project planning and management skills
• Outstanding oral and written communication and presentation skills
• Strong team building and interpersonal skills
• Undergraduate degree in business, marketing or related field
• Fluency in Dutch and English is required

Benefits

• An interesting job in a fast growing company
• Chance to work with global teams and brands, with international travel
• The opportunity of learning in a stimulating environment
• Competitive salary and benefits based on your experience

Tagged as: Project Management