Senior Manager: Product Operations & Program Management

On Site Full TimeNew York, New York, United StatesMorgan & Morgan, P.A.

At Morgan & Morgan, we’re constantly challenging people’s idea of what an injury law firm can be, and technology plays a major role in how we serve our clients. We’re looking for a Senior Manager, Product Operations & Program Management to join our Product team.

Requirements

  • 6+ years of experience in program management, product operations, project management, or a related operational leadership role – ideally in a technology or product-driven organization.
  • Demonstrated experience managing or leading teams across multiple functions (e.g., project managers, analysts, or similar cross-functional contributors).
  • Deep proficiency with Jira – including backlog management, sprint tracking, and roadmapping tools (Jira Product Discovery or similar).
  • Strong operational systems thinking – a track record of building processes and standards that actually get adopted, not just documented.
  • Hands-on project delivery experience – comfortable running your own workstreams while simultaneously managing others.
  • Familiarity with data analysis and business analysis work – enough to evaluate output quality, redirect focus, and have informed conversations with analysts about their findings and priorities.
  • Active use of AI as a force multiplier in your own work – using AI tools to improve reporting, documentation, analysis, and operational decision-making.
  • Exceptional organizational skills and attention to detail – you are the kind of person who closes loops, tracks commitments, and notices when things are drifting before others do.
  • Strong communication skills – able to write clearly, run tight meetings, and give leadership crisp visibility into what is on track and what is not.
  • Executional orientation – you are energized by getting things done and creating order from complexity. You measure success by outcomes delivered and standards maintained, not by frameworks designed.

Benefits

  • Medical and dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays

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