Revenue Operations Specialist

About

Retail Insights delivers scalable, innovative, and cost-effective IT solutions through centers in India, Dubai, and the U.S. We specialize in Full Stack Development, Data & AI/ML, Mobile, DevOps, and digital platforms like Adobe, Salesforce, Shopify, Snowflake, and Blue Yonder.

Responsibilities

• Own and manage end-to-end revenue operations across sales, marketing, and customer success functions
• Drive CRM governance, ensuring data accuracy, consistency, and process adherence
• Manage and optimize sales pipeline, forecasting models, and revenue tracking
• Partner closely with sales leadership to improve conversion rates and deal velocity
• Design and implement standardized revenue processes aligned with business growth goals
• Build and maintain executive dashboards, reports, and performance metrics
• Analyze revenue data to identify trends, risks, and growth opportunities
• Drive process automation and system improvements to enhance operational efficiency
• Support sales planning, target setting, and incentive tracking
• Act as a key stakeholder in cross-functional alignment between Sales, Marketing, Finance, and Delivery teams
• Identify gaps in revenue processes and recommend corrective actions
• Support leadership with strategic insights and decision-making data

Requirements

• Minimum 6+ years of experience in Revenue Operations or Sales Operations roles
• Strong hands-on experience with CRM systems (Salesforce or equivalent)
• Proven expertise in pipeline management, forecasting, and revenue analytics
• Strong analytical skills with the ability to translate data into insights
• Experience working with senior sales leadership and cross-functional teams
• Excellent communication, presentation, and stakeholder management skills
• Ability to drive process improvements and operational discipline
• Experience in IT services, SaaS, or Retail technology environments