Sales Operations Executive

TD SYNNEX is a global Fortune 500 company that values diversity and offers a hybrid work model. The Sales Operations Executive role is responsible for the backoffice of telecommunications accounts, including order creation, follow-up, and invoicing.

Requirements

• Gestión integral del backoffice de clientes.
• Ownership del pedido end‐to‐end: creación, seguimiento, expedición y facturación.
• Mantenimiento y actualización del pipeline en CRM.
• Coordinación directa con clientes, vendors y divisiones internas.
• Planificación y seguimiento de logística y expediciones.
• Gestión documental necesaria para justificar la facturación ante Finanzas.
• Seguimiento quincenal con el equipo de Cobros para asegurar la contabilización de facturas.
• Gestión de actas (confirmación de pedidos sin las cuales no se puede facturar).
• Control de backlog (BK): cambios de precio, retrasos, incidencias operativas.
• Calls mensuales con clientes para revisión de expediciones y pedidos.
• Gestión de postventa administrativa (documentación, expediciones, incidencias).
• Participación en proyectos específicos.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Tagged as: CRM Administration