We’re looking for a Customer Success Manager to help achieve our ambitious plans and ensure clients get off to a great start. Our mission is to make the online world accessible for all.
Requirements
- Min 2 years’ experience in a similar role B2B
- Being able to handle a range of different tasks and being organized with strong administration skills
- Confident communicator, friendly, enthusiastic, comfortable talking to stakeholders of all levels
- Ability to work independently and thrive in a process-driven, task-orientated, team environment
- Comfortable producing reports and data analysis
- Quick and capable learner, thirst to be an expert in your field
- Evidence of establishing and maintaining exceptional client relationships that fuel growth
- Excellent time-management, able to prioritize key tasks, manage multiple conversations
- Knowledge of, or interest in, Accessibility, Diversity, Inclusion, and the Digital world
Benefits
- Health insurance
- Paid vacation including Federal Holidays
- Excellent benefits package
- 11% Superannuation
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