At Auror, we empower the retail industry to tackle theft and Organised Retail Crime. We’re looking for a Customer Success Manager to drive long-term strategic value and deep product integration across our enterprise partnerships.
Requirements
- Strong experience in Enterprise Customer Success or Account Management (SaaS preferred)
- Ability to navigate complex hierarchies and speak the language of senior leaders
- Data-driven approach with ability to turn raw engagement data into a compelling narrative
- Commercial eye with ability to spot opportunities to solve additional problems for customers
- Proactive problem-solving skills with ability to drive change without direct authority
Benefits
- Competitive salary range: $85,000 – $105,000
- Employee share scheme
- Flexibility
- Shorter work weeks (at full pay)
- Focus on mental and physical health
- Health insurance
- Family-friendly
- Personal growth
- Team love
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