Customer Success Manager

Remote Full TimeUnited States (Remote)MedScout

At MedScout, our mission is to empower MedTech commercial teams with the data, insights, and tools they need to deliver life-changing medical innovations to the patients who need them most. We’re creating a best-in-class revenue acceleration platform that unites the latest medical claims intelligence with an intuitive user experience built specifically for sales professionals at medical device and diagnostic companies.

Requirements

  • 5+ years of customer success or strategic account management experience
  • Experience within the medical device/diagnostics or healthcare technology space
  • Proven track record of independently managing $1M+ books of business with strong net retention
  • Experience presenting to and influencing C-suite executives or decision makers
  • Strong analytical skills with ability to connect usage data to business outcomes
  • History of identifying and closing expansion opportunities without sales support
  • Excellence in managing complex objections and competitive situations

Benefits

  • A competitive salary
  • $500 home office setup budget
  • Additional perks for Wellness and ‘Being your best self’
  • Fully covered healthcare
  • Great vision, dental, and 401k package
  • Generous budget for learning and development

Tagged as:

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

  • Applications have closed

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!