Customer Success Manager

The Customer Success Manager is responsible for driving client satisfaction, retention, and growth by acting as a strategic partner to Choozle’s clients.

Requirements

• 3+ years of experience in Customer Success, Account Management, or Client Services, preferably in digital advertising or ad tech.
• Strong understanding of programmatic advertising and ad platforms (The Trade Desk, Amazon DSP, Google Marketing Platform, Xandr, Facebook Ads, or similar).
• Excellent analytical skills, capable of interpreting data and providing actionable insights to clients.
• Outstanding communication, presentation, and relationship-building skills.
• Self-motivated, proactive, and highly organized, with the ability to manage multiple clients and priorities simultaneously.
• Problem-solver mindset with the ability to think strategically and deliver innovative solutions.

Benefits

• Company Equity
• $100 Monthly Wellness Stipend
• $200 Work From Home Stipend
• Self-Managed Time Off
• Paid Parental Leave
• 12 Paid Holidays
• Work Flexibility
• 401k Contribution/Match (3%)
• $2,000 Employee Referral Bonus
• Medical HSA Employer Paid At 100%
• Employer contributions into HSA account
• Medical PPO & Dental Employer Paid At 90%
• Employer Covers Up To 50k Of Life Insurance
• Upgraded Options, & Voluntary Additional Life Plans Available.
• Employer Paid Long Term Disability Provided.
• Employer Provided Employee Assistance Program (EAP)
• 70% Of Dependent Premiums Covered.
• 3 days of paid volunteering
• Paid leave for miscarriage and/or abortion

Tagged as: Data Analysis