Manager, Customer Onboarding

Deel is a global payroll and HR platform that aims to unlock global opportunity for every person, team, and business. As a Manager, Customer Onboarding, you will lead a growing team of OBMs, recruiting, hiring, and training new team members, while driving initiatives that impact cross-onboarding teams and facilitating improvement of customer journeys holistically.

Requirements

  • 2-5 years of experience in Customer Onboarding or Customer Success for a B2B SaaS product.
  • Strong project management skills with a focus on anticipating next steps.
  • High attention to detail with the ability to design organized onboarding plans.
  • Customer-focused with experience building strong customer relationships.
  • Team player with experience working in diverse teams.
  • Strong communicator, able to present complex ideas clearly in writing, presentations, and verbally.

Benefits

  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

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