Sales Operations Coordinator / Administrative & Customer Support Specialist
Company: Adaptive Agriculture Solutions Inc.
Location: Saskatoon, SK
Type: Full-Time, Permanent
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
About Us
Adaptive Agriculture Solutions is a Saskatoon-based Ag-Tech company specializing in innovative in-bin grain monitoring, control, and drying systems. We help farmers across Canada and the U.S. improve grain quality, reduce spoilage, and optimize harvest management with smart, data-driven technology. Our team is passionate about delivering practical solutions that make a real difference on the farm.
The Opportunity
We are looking for a reliable, energetic, and customer-focused individual to join our team as our Front Office Receptionist. This is a key role that serves as the friendly first point of contact for our customers, partners, and visitors while supporting a wide variety of essential day-to-day operations. The person in this position plays a vital part in keeping our office running smoothly and contributing directly to customer satisfaction and business growth.
Key Responsibilities
- Greet visitors, answer incoming calls, and provide excellent front-line customer service
- Handle customer inquiries, technical support questions, and product-related calls
- Manage shipping and receiving processes, including coordination of shipments and deliveries
- Perform administrative tasks such as invoicing, processing payments, and maintaining accurate records
- Take and distribute meeting notes
- Support sales efforts by following up on leads, assisting with customer orders, and earning performance bonuses on completed sales
- Assist with general office organization and other administrative duties as needed
This is a dynamic role ideal for someone who enjoys variety, takes pride in multitasking, and thrives in a small-team environment where their contributions are highly valued and visible.
What We’re Looking For
- Previous experience in a front office, reception, customer service, or administrative role (experience in shipping/receiving or technical support is a strong asset)
- Excellent communication skills — both verbal and written — with a professional and friendly phone manner
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning new software/systems
- Ability to handle multiple tasks efficiently while remaining calm and positive
- A customer-first mindset with a willingness to learn our grain management products and provide basic technical support
- Enthusiasm for the agriculture industry is a plus!
What We Offer
- Competitive base wage
- Sales performance bonuses (when you help close or support sales)
- Stable Monday–Friday daytime schedule
- Opportunity to work with cutting-edge Ag-Tech products that support Canadian farmers
- A supportive, collaborative team environment where your work makes a difference
If you’re a proactive, detail-oriented professional who enjoys being the “go-to” person in a busy office and contributing to both customer success and company growth, we’d love to hear from you! Any farm background is considered a huge asset.
How to Apply
Please send your resume and a brief cover letter to [email protected] with the subject line: Front Office Receptionist Application.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Adaptive Agriculture Solutions is an equal opportunity employer.
Follow us on social media