Technical Account Manager(Remote)

Remote Full TimeIndia (Remote)Level AI

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets using AI-native platforms.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems related field OR equivalent experience
  • 2-3+ years of experience in a hands on technical role
  • 2-3+ years of experience delivering successful customer implementations
  • Strong technical background with a good understanding of SaaS platforms, APIs and cloud services
  • Excellent project management skills with the ability to juggle multiple projects simultaneously
  • Ability to put on a consultant hat and effectively communicate technical concepts to non-technical stakeholders
  • Exceptional organizational and problem-solving skills
  • Strong communication skills in English (both written and verbal)
  • Comfortable working EST hours

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