We’re democratizing growth by making coaching a foundational right for every employee, everywhere. Join us as a Customer Success Manager – North America to empower global enterprises to unlock their full potential.
Requirements
- At least 3 years in a Customer Success or Account Management role, ideally within a technology-enabled services or HR tech environment
- A consistent track record of hitting retention and growth targets
- Executive presence: you’re as comfortable in a C-suite conversation as you are troubleshooting with a day-to-day programme lead
- A data-driven approach to problem-solving
- Strong self-organisation and genuine comfort with ambiguity
- Familiarity with HR, L&D, leadership development or coaching is a meaningful advantage
Benefits
- Competitive salary and equity for everyone
- Access to your own certified coach, AIMYTM, and stretch opportunities
- Remote-first, flexible options, Wellbeing Days, Volunteering Day, and holidays above the legal minimum
- Mission-driven work that changes lives
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