Manager, Outbound Sales Development – Mid Market

Remote Full TimeMontreal, Quebec, Canada (Remote)Lightspeed Commerce (FR)

We are seeking a strategic manager to lead our outbound sales development function for the mid-market. In this role, you will be responsible for building and coaching a team of SDRs who manage longer and more complex sales cycles, engaging multi-stakeholder accounts in the retail, wholesale, and e-commerce sectors.

Requirements

  • 3-5 years+ of experience in sales development or outbound sales, with at least 2 years in a team management role.
  • Proven experience in managing SDR movements for mid-market or enterprise accounts with long sales cycles (60-120+ day cycles).
  • Strong understanding of account-based selling (ABS), multi-threading, and stakeholder mapping.
  • Mastery of CRM systems (Salesforce preferred) and engagement platforms (Outreach, Salesloft, or similar).
  • Data-driven mindset with ability to analyze funnel metrics and make data-driven pipeline decisions.
  • Proven coaching ability – can identify individual reps’ gaps and adapt development plans accordingly.
  • English language proficiency is required for this role.

Benefits

  • Flexible paid time off
  • Remote work policies
  • Equity options
  • Contributions to your retirement plan
  • Training opportunities to develop your skills and career
  • Health and wellness credits
  • Time off to volunteer and give back to your community
  • Employee-led interest groups, directed employee networks, social committees, and sponsored team sports
  • Laptop purchase program to get your MacBook
  • Enhanced parental leave

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