Data Management and Revenue Operations Specialist

On Site Full TimeGreater Ottawa Metropolitan AreaField Effect

Role Responsibilities:

  • Perform regular data management and data hygiene tasks across marketing and sales, ensuring data accuracy, integrity, and accessibility for relevant parties in marketing, sales, and leadership
  • Proactively maintain and optimize the data entries in Field Effect’s HubSpot and Microsoft Dynamics CRM accounts, including data workflows, data de-duplication and record merging, and data enrichment and normalization exercises
  • Prepare and manage lists of accounts, leads, contacts, and opportunities in Excel, HubSpot, and Microsoft Dynamics CRM for cross-functional projects
  • Assist with the creation and maintenance of monthly, quarterly, and on-demand reports for sales, marketing, and leadership using Excel, PowerBI, and other tools to enable data-driven decisions
  • Collaborate with revenue operations, marketing, sales, and success teams on the implementation, adoption, and training of new sales and marketing systems and processes
  • Work collaboratively with sales teams to create quotations and order forms
  • Assist with partner agreement preparation and signature tracking
  • Assist with order fulfillment and associated CRM updates
  • Collaborate with finance team on invoicing and subscription inquiries
  • Support incoming queries from sales teams around business policies, and CRM activities
  • Develop and maintain process documentation for revenue operations and data management activities
  • Provide general team and project support

Qualifications:

  • 2+ years sales and marketing operations, data management, or similar experience
  • Post secondary degree in Business Administration, Data Analytics, Marketing, or related discipline
  • Extensive Microsoft Office skills (Excel specifically – Pivot tables, filters, IF and COUNTIF/SUMIF statements, INDEX/MATCH, etc.)
  • Experience with marketing and sales technology such as Microsoft Dynamics, HubSpot, ZoomInfo, or other Customer Relationship Management (CRM) Tools
  • Experience with PowerBI or other reporting software
  • Experience using AI (ChatGPT, Copilot, Claude) for data collection and manipulation is an asset
  • Superior communication and time management skills
  • Excellent organization skills and attention to detail with ability to execute multiple initiatives and deliver against deadlines
  • Drive to succeed and participate in the growth of a fast-paced company
  • Ability to speak French is an asset

What You’ll Get by Joining Our Team:

  • Be part of a company creating real impact for businesses by solving meaningful cybersecurity challenges
  • Own your work without red tape
  • Collaborate with talented, humble teammates and learn from industry leading cybersecurity experts
  • Operate with autonomy and accountability in a high trust, delivery focused environment
  • Work flexibly in ways that fit your life and help you perform at your best, with benefits and rewards that matter

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