Client Summary:
- Delivers services to address Health-Related Social Needs (HRSNs) for high-risk individuals with complex unmet medical and social needs.
- Re-engages members who have become disconnected from primary care and helps guide them back into the healthcare system.
- Partners with health plans and risk-bearing provider organizations to locate, engage, and care for these populations.
- Uses in-person, community-based teams to navigate healthcare providers and social service resources.
- Simultaneously improves member outcomes while reducing avoidable utilization and total cost of care.
Position Responsibilities:
Sales Operations & Revenue Enablement
- Own Salesforce configuration, administration, and ongoing optimization to support sales, forecasting, and reporting needs
- Design, implement, and enforce deal governance processes, including pricing, approvals, and contract workflows
- Manage sales forecasting, pipeline health, velocity/dwell analysis, and KPI reporting for leadership
Strategic Project & Program Management
- Monitor Medicaid, Medicare, and Human Services policy and regulatory changes that create opportunities or risks
- Provide structured project management for cross-functional initiatives tied to growth, policy alignment, and market expansion
Content, Communication & Executive Support
- Design and develop written and visual content for presentations, proposals, and strategic materials in partnership with Marketing
- Provide staff and coordination support for the Advisory Council
- Oversee client health reporting, including CSAT and NPS tracking and analysis
- Provide executive-level meeting support for the Chief Growth Officer and CEO, including research, preparation, scheduling, documentation, and follow-up
Experience & Skills:
Required Experience and Qualifications:
- 3+ years of consulting, sales operations or capture management in healthcare services or healthcare technology.
- Self-directed, highly organized, and comfortable owning work end-to-end
- Curious by nature, with a strong desire to understand how policy, operations, and revenue intersect.
- Combines analytical rigor with critical thinking and sound judgment
- Data literate, able to synthesize complex operational, financial, and policy-related data into compelling narratives for internal leadership and external stakeholders
- Strong understanding of the Medicaid, Medicare, and Human Services policy environments
- Excellent written and verbal communication skills
- Comfortable interacting directly with Executive Leadership Team members and external stakeholders
- Experience balancing operational execution with strategic problem-solving in a fast-growing organization
Compensation $100k-$125k, Health Insurance, 401k, Paid Vacation
#J-18808-Ljbffr
Follow us on social media