Go to Market Customer Engagement Working Student (m/f/d)

Role Overview

As a Customer Engagement Working Student on the Go-to-Market team, you will reach out to customers by phone to understand their experience and gather first-hand feedback. You will support initiatives end to end and provide insights that will directly feed decisions for Product, Sales, and Marketing.

What You Will Do

You will call customers to check in on their experience, gather feedback, and identify areas where we can add value. You will also log conversations accurately in our CRM, spot patterns across calls, and turn them into summaries to inform positioning, messaging, and journey improvements.

Why It Might Be a Fit

You will be part of an international team that is passionate about making a difference in the energy transition. You will have the opportunity to learn from other smart colleagues, work directly with core decision-makers, and enjoy a healthy balance alongside your work.

Requirements

• Currently enrolled in a Bachelor’s or Master’s programme in Business, Energy Economics, Communications or a related field
• Fluent in German (C1/C2) and English (C1/C2)
• Ability to work around 15 to 20 hours per week alongside studies
• Comfortable picking up the phone and speaking with customers
• Ability to build rapport with people from all kinds of backgrounds
• Structured and reliable with accurate note-taking and task completion
• Comfortable working with spreadsheets, CRM tools, and data

Benefits

• Part of an international, dynamic, and highly motivated team
• Direct impact on the energy transition and climate
• Opportunity to work with and learn from other smart colleagues
• Direct contact with core decision-makers
• Best chances of entering full-time in one of Europe’s most thriving scaleups
• Remote work with offices in Hamburg, Berlin, or Munich
• Healthy balance alongside work
• Benefits and discounts with Futurebens
• Job bike leasing and doing something good for the environment

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