Role Overview
We are looking for a full-cycle Customer Success Manager to own customer outcomes at 1mind from onboarding through renewal and expansion.
What You Will Do
You will partner closely with customers and internal teams to ensure Superhumans are delivering measurable value, and aligned with each customer’s go-to-market goals.
Why It Might Be a Fit
You’re a force multiplier – turning customer success metrics into repeatable deployments, and turning learnings into playbooks that scale across accounts.
Requirements
- 5+ years of experience in Customer Success, Account Management, Implementation, or a similar customer-facing role in B2B SaaS
- Track record owning complex, multi-stakeholder relationships end-to-end — from onboarding and implementation through renewal and expansion
- Experience with enterprise B2B customers and GTM-focused use cases preferred
- Familiarity with marketing automation, orchestration, or attribution platforms a plus
- Hands-on experience with tools like Salesforce and Claude a plus
- PMP, CSM, or similar certification a plus
Benefits
- Dental insurance
- Vision insurance
- Stock options
- Benefits
- Perks
To apply for this job please visit jobs.ashbyhq.com.
Follow us on social media