At 1Password, we’re building the foundation for a safe, productive digital future. We’re looking for a Senior Technical Account Manager to own the technical side of the post-sale customer lifecycle, guiding implementations, driving adoption, and acting as a trusted technical advisor on identity, access, device trust, and SaaS security.
Requirements
- 4+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B Environment.
- Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey.
- Strong communication, storytelling, and demo skills.
- Experience driving customer adoption, expansion, or renewal through proactive technical engagement.
- Strong understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR.
- Ability to work independently in a remote-first environment, while collaborating cross-functionally.
- Familiarity with AI technologies and the ability to advise customers on evolving product roadmaps.
- Experience mentoring peers, shaping enablement, and improving customer lifecycle processes.
- Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
- Free 1Password account
To apply for this job please visit jobs.ashbyhq.com.
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